App: Glide - Scooter POS & Warranty System (com.mdsystem.glide) Last Updated: August 30, 2026
This Privacy Policy describes how Glide ("we", "our", or "the application") collects, uses, stores, and protects your information when you use our Electric Scooter Point-of-Sale (POS), inventory management, maintenance service, and QR warranty tracking application.
1. Information We Collect
To deliver seamless scooter sales management, workshop repairs, and warranty validation, we collect the following:
A. Dealership & Staff Accounts
Account Details: Full name, email address, password hash, branch location, and assigned role (e.g., Owner, Manager, Sales Agent, Technician).
B. Customer & Scooter Records
Customer Information: Name and phone number optionally provided during scooter purchase to link with digital warranty records and bills.
Scooter & Sales Data: Scooter model, serial numbers (VIN, chassis, motor), battery warranty duration, sale total, and payment method (Cash, Card, Transfer). We do not store credit card numbers or banking credentials.
Service & Maintenance: Repair ticket logs, diagnostic notes, spare parts used, and technician service reports.
C. Device & Diagnostics
Network Status: Checked for offline-first caching and real-time cloud synchronization.
Crash Diagnostics: Anonymous technical logs to maintain app stability.
2. Device Permissions Used
Camera Permission (android.permission.CAMERA): Used strictly in real-time to scan scooter barcodes, warranty QR codes, and digital invoices. No background camera access or unauthorized recording occurs.
Internet & Network State (android.permission.INTERNET, android.permission.ACCESS_NETWORK_STATE): Used to synchronize sales and maintenance data with secure cloud servers.
Storage / Media: Used solely when you choose to export or save digital invoices and QR warranty cards.
3. How We Use Your Information
Managing scooter inventory, models, and serial numbers.
Processing showroom sales and issuing digital receipts.
Generating and validating QR-based scooter and battery warranties.
Managing workshop repair tickets and technician assignments.
Synchronizing operations across multiple dealership branches.
4. Third-Party Services
We do not sell, rent, or trade your data. We use trusted infrastructure providers solely for essential functionality:
We retain transaction and warranty records as long as your dealership account remains active or to honor active warranty periods. You may request account and data deletion at any time by contacting our support team below.
6. Data Security
We protect data with HTTPS/TLS encryption in transit and database-level Row Level Security (RLS) to ensure complete data isolation for each dealership.
7. Children's Privacy
Glide is intended for commercial dealership operations and is not directed at children under the age of 13.